North-West University Libraries

Loan services

1. How do I borrow books?

You must present your valid university card for all borrowing transactions. Take your university card and the details of items you want to borrow to the lending desk.

2. Who may borrow books and for how long?

The loan period of these books are dependent on the user category.

Membership

Number of items

Loan period (days)

Undergraduates

6

14

4th-year degree and Honns

10

30

Post-graduates (M and PhD)

15

30

Academic staff

30

90

Support staff

10

30

Professional staff

15

30

3. Do members of the public have access to the library?

Yes, members of the public may gain access to the Library. Please contact the specific Library you want to make use of for more details.

  • Mafikeng Campus: +27 (0)18 389 2198
  • Potchefstroom Campus: +27 (0)18 299 2800
  • Vaal Triangle Campus: +27 (0)16 910 3170

4. Where do I see which books I have already borrowed?

  • Go to your library record.
  • Type your surname, university number and PIN.
  • I list of your checked out items will be on the screen.
  • You can also ask your nearest loans desk to print a list of your checked out books.

5. When are my books due?

  • Go to your library record.
  • Type your surname and university number.
  • I list of your checked out items will be on the screen.
  • The Status will give you the due date of a specific book.
  • You can also ask your nearest loans desk to print a list of your checked out books and their due dates.

6. What if I do not return the books by the due date?

  • Overdue items will accrue fines and will result in the suspension of borrowing privileges until the items are returned/renewed and fines paid.
  • Please note that the expiry date of the book is stamped in the book.

7. How do I avoid Library fines?

  • Return or renew your loans on or before the due date.
  • Avoid giving your loans to others to return.
  • Treat your university card as a credit card. Report it immediately if lost/stolen. Do not let others use it.
  • Remember: if you share your Library items with others, you will be responsible for any fines, losses or damages incurred.

8. How do I renew my loan?

  • Only two renewals per book are allowed.
  • Items from the reserve collection may not be renewed.
  • Items from interlibrary loans are renewed seperately. Please contact your interlibrary loans staff for more information on renewing interlibrary loan books.
  • Use one of the following methods to renew your books.
    1. Items may be renewed via the web. Go to your library record to renew your books.
      • Please note that you will not be allowed to renew your books online
        • on the date of expiry.
        • if your books are already overdue.
        • if there are fines on your books.
        • if you have already renewed the book twice.
        • if your patron record has expired.
        • if the item has been booked by another user.
    2. Visit the lending desk and provide your card. Ask the staff to renew the items for you.
    3. Items may be renewed via e-mail by sending a message to:
    4. Items may be renewed by telephone at
      • Mafikeng Campus: +27 (0)18 389 2198
      • Potchefstroom Campus: +27 (0)18 299 2800
      • Vaal Triangle Campus: +27 (0)16 910 3170

9. How do I return my books on loan?

Items must be returned to the lending desk on the campus where they were borrowed.

  • Mafikeng Campus
  • Potchefstroom Campus
    • After-hours books may be returned at the Potchefstroom Campus Library by placing it in the after-hours book box near the entrance of the Library.
    • Per registered post to the Ferdinand Postma Library, Private Bag X05, Noordbrug 2522. Contact Njabulo Makhathini  at +27 (0)18 299 2783 for more details.
  • Vaal Triangle Campus
    • After-hours books may be returned at the Vaal Triangle Campus Campus Library by placing it in the after-hours book box near the entrance of the Library.
    • Per registered post to the Vaal Triangle Campus Library, PO Box 1174, Vanderbijlpark 1900. Contact Tiny Moripa at +27 (0)16 910 3043 for more details.

10. May I borrow books from any campus library?

All registered staff and students of the North-West University may borrow books from any campus library. 

11. What if an item I want to borrow is already issued to someone else?

You can ask your nearest loans desk to place a hold on the book for you.

12. What if the item I want to borrow should be on the shelves, but I cannot find it?

  • Go to the lending desk and report the book missing.
  • The Library staff will search for the item and place it on hold for you if found.
  • If not found, the item will be indicated as Missing on the catalogue.