Library Research Output and Milestones

Advancing Scholarship

The LIS continued to support and encourage staff members to contribute to academic scholarship.

Research & Publications

LIS staff produced research outputs and publications that explore emerging trends in libraries, information literacy, and digital transformation.

Conference Participation

Staff shared best practices and innovative ideas at national and international conferences.

Institutional Impact

These contributions strengthen professional practice, enhance LIS visibility, and support the university’s teaching, learning, and research mission.

2024: Research Output & Milestones

Special Issue

South African Journal of Libraries and Information Science (SAJLIS): Libraries and Artificial Intelligence

Date of publication: 31 August 2024
Guest editors: Neli Tshabalala and Dr Mashilo Modiba
Book: Examining Information Literacy in Academic Libraries
Editors: Dr Sabelo Chizwina and Dr Mathew Moyo
Date of publication: 9 April 2024

Journal articles

Mashiyane, D.M., Masuku, M.M. & Maphumulo, M.N. (2024). Powerless to learn: load-shedding and its impact on teaching and learning in South African Schools. Educational Administration: Theory and Practice, 30(6). https://doi.org/10.53555/kuey.v30i6.6372

Rabatseta, P.C., Modiba, Ngulube, P. (2024). Utilisation of artificial intelligence for the provision of information services at the University of Limpopo libraries. South African Journal of Libraries and Information Science, 90(2), 1-8. https://doi.org/10.7553/90-2-2394

Ramabina, M. (2024). Exploring the utilisation of ChatGPT in academic libraries: a self-reflection perspective. Regional Journal of Information and Knowledge Management, 9(1), 47-60. https://doi.org/10.70759/3ysrmw78

Ramabina, M.T.& Nsibirwa, Z. (2024). Copyright knowledge of library staff and students in an academic library. South African Journal of Libraries and Information Science, 90(1), 1-12. https://doi.org/10.7553/90-12273

Sikhakhane, N.& Mthombeni, N. (2024). Intersection of artificial intelligence, legal frameworks and psychological dynamics in academic libraries. South African Journal of Libraries and Information Science, 90(2), 1-9. https://doi.org/10.7553/90-2-2398

Tshabalala, N. & Dube, L. (2024). Emerging technologies and skills to improve service delivery in digital libraries. South African Journal of Libraries and Information Science, 90(2), 1-12. https://doi.org/10.7553/90-22393

Book chapters

Dube, B., Molopyane, J.M. & Mashiyane, D.M. (2024). Cooperative teaching and learning in classrooms. Open Books and Proceedings, 2-2.

Chiurunge, P., Kandiero, A. & Chizwina, S. (2024). Customer churn prediction for financial institutions using deep learning artificial neural networks in Zimbabwe. In A. Kandiero (PhD), S. Bigirimana & S. Chizwina (Eds.), Theoretical and conceptual frameworks in ICT research (pp. 227-265). IGI Global Scientific Publishing. https://doi.org/10.4018/978-1-7998-9687-6.ch010

Kandiero, A. & Chizwina, S. (2024). Using blogs and community of practice (CoP) theory to increase student engagement: Teaching large classes at a higher education institution in South Africa. In K. Barua, N. Radwan, V. Singh, & R. Figueiredo (Eds.), Design and implementation of higher education learners’ learning outcomes (HELLO) (pp. 95-107). IGI Global Scientific Publishing. https://doi.org/10.4018/978-1-6684-9472-1.ch006

Kandiero, A. & Chizwina, S. (2024). Using Facebook to create lesson plans in a mathematics tutor training programme: A higher education institution in South Africa. In K. Barua, N. Radwan, V. Singh & R. Figueiredo (Eds.), Design and Implementation of Higher Education Learners’ Learning Outcomes (HELLO) (pp. 78-94). IGI Global Scientific Publishing. https://doi.org/10.4018/978-1-6684-9472-1.ch005

Katsamba, N., Kandiero, A. and Chizwina, S. (2024). The Impact of Artificial Intelligence on Customer Satisfaction Levels in the Mobile Telephony Industry of Zimbabwe. In Singh, N., Kansra, P. and Gupta, S.L. (Eds.), Digital Influence on Consumer Habits: Marketing Challenges and Opportunities, Emerald Publishing Limited, Leeds, pp. 37-55. https://doi.org/10.1108/978-1-80455-342-820241003

2025: Research Output & Milestones

Journal Articles

Chizwina, S., Mashiyane, D., Ramabina, M., Mahlangu, L., Kenny-Manotwana, J. A. K., & Moyo, M. (2025). The use of "mother tongue" in information literacy instruction among the NEET youth at a South African township. South African Journal of Libraries and Information Science, 91(1), 1-10.

Mabuya, L., Moloto, D., Ramabina, M. T., & Maseko, N. (2025). Trends in database usage among the Faculty of Economic and Management Sciences at the North-West University in South Africa: A comparative analysis of 2023 and 2024. Regional Journal of Information and Knowledge Management, 10(2), 142-158.

Mashiyane, D., Chizwina, S., Ramabina, M. T., Mahlangu, L., Kenny-Manotwane, J. A. K., & Moyo, M. (2025). Information literacy skills and the youth not in employment, education, or training in everyday life contexts: a case of Khuma and Kokosi townships in South Africa. South African Journal of Libraries and Information Science, 91(1), 1-14.

Moyo, M., & Bangani, S. (2025). Data literacy training needs of researchers at South African universities. Global Knowledge, Memory and Communication, 74(11), 1-18.

Rabatseta, P. C., Modiba, M., & Ngulube, P. (2025). Legislation and policy framework to apply artificial intelligence in providing information services of academic libraries in South Africa: A case study. IFLA Journal, 03400352251348243.

Ramabina, M. T., & Makhura, M. (2025). Empowering legal minds: enhancing virtual information literacy training for law students. South African Journal of Libraries and Information Science, 91(2), 1-10.

Ramabina, M. T., Mabuya, L., Khoza, T., Sithole, S., Mahlangu, L., & Mabena, D. (2025). Exploring the Use of Legal Databases Among Law Students at North-West University, South Africa. Mousaion, 43(1).

Book Chapters

Kandiero, A., Chiurunge, P., & Chizwina, S. (2025). Classification and Predicting Abundance of Anopheles Mosquitoes in Zimbabwe Using Machine Learning. In S. Hai-Jew (Ed.), Enhancing Automated Decision-Making Through AI (pp. 125-176). IGI Global Scientific Publishing. https://doi.org/10.4018/979-8-3693-6230-3.ch005

Kandiero, A., Chiurunge, P., & Chizwina, S. (2025). Machine Learning Model to Predict Gold Prices for the Zimbabwean Economy. In S. Hai-Jew (Ed.), Enhancing Automated Decision-Making Through AI (pp. 309-374). IGI Global Scientific Publishing. https://doi.org/10.4018/979-8-3693-6230-3.ch010

Mashiyane, D.M., Masuku, M.M. (2025). Libraries and the LGBTQIA+ Communities: An African Epistemological Lens of Ubuntu and Inclusivity. In Masuku, M.M., Sithole, M.S. (Eds.), The African Perspective of Sexual Orientation and Gender Identity in Higher Education. Palgrave Macmillan, Cham. https://doi.org/10.1007/978-3-031-87689-9_13

Mushaathoni, M. & Chizwina, S. R. (2025). Motivation, Attitude, and English Language Proficiency of Foundation Programme Students. In S. Hai-Jew (Ed.), Mitigating Learner Disadvantages in Teaching and Learning (pp. 337-358). IGI Global Scientific Publishing. https://doi.org/10.4018/979-8-3693-8623-1.ch012

Ngubane, L., Mashiyane, D.M., Nsimbini, T. (2025). Fostering Diversity and Inclusivity at Institutions of Higher Learning: An Argument for Unisex Facilities. In Masuku, M.M., Sithole, M.S. (Eds.), The African Perspective of Sexual Orientation and Gender Identity in Higher Education. Palgrave Macmillan, Cham. https://doi.org/10.1007/978-3-031-87689-9_17

Tshabalala, N. (2025). Impact of artificial intelligence on library services: reflections on a practical project. In E. Balnaves, L. Bultrini, A. Cox & R. Uzwyshyn (Eds.), New Horizons in Artificial Intelligence in Libraries (pp. 141-155). Berlin, Boston: De Gruyter Saur. https://doi.org/10.1515/9783111336435-011

Conference Presentations

Speaker Conference Paper/poster
Dr Neli Tshabalala & Dr Mashilo Modiba IFLA IT AI Symposium Integration of Artificial Intelligence and Learning Analytics into Academic Libraries for Resource Optimisation in South Africa
Cecil Gasa & Dr Neli Tshabalala IFLA IT AI Symposium Power Automate: Enhancing workflows in institutional repository management
Phuti Rabatseta, Dr Mashilo Modiba & Prof Patrick Ngulube University of KwaZulu-Natal (UKZN) Usability of Artificial Intelligence for the provision of information services at an academic library in South Africa
Maropene Ramabina International Association of Law Libraries (IALL) Annual Conference in Houston, Texas, USA Evaluating AI-Generated prompts for enhancing library services: A comparative study of ChatGPT and Copilot
Maropene Ramabina ATINER The ethical use of Artificial Intell