To be distinguished as a leading university library in Africa and beyond, known for commitment to partnership in student success, esteemed open scholarship and research.


The NWU Library and Information Service provides access to cutting-edge and impactful resources and services to fulfil academic expectations of our user communities in a professional, creative and innovative manner.


Our Values

The LIS embeds the following foundational values based on the constitutional values of human dignity, equality and freedom and subscribes to the following client-focused values:

  • Caring and inclusive
  • Embracing diversity
  • Transparency
  • Excellence in all our endeavours
  • Ethics in all endeavours
  • Responsibility and accountability
  • Academic freedom and freedom of research, including freedom of access to information.

6 Strategic priority areas of the LIS strategic plan 2024 and beyond


Annual Reports

Strategic Plans

Policies and Guidelines


Loan Services

Information Services

Research and Open Scholarship Services

Information Resources

Library Systems

Quality Assurance


The purpose of Quality Assurance (QA) in the LIS is to develop and establish procedures for monitoring, maintaining and promoting standards of library services, facilities and resources in alignment with the Library and Information Service strategic goals and support and advice from the NWU Quality Enhancement Office.

LIS Quality Manual

Quality assurance tools

Peer evaluations

Benchmarking visits

Benchmarking action plan



Quick links